Sad but true, appearance is the last thing on your prosthetists mind. And there is a reason. It is really not in his skill sets. He did his job. It was about getting you walking again. And if he did it right, you do, and are comfortable and able to do most of the things you did before your amputation/injury. But that pipe you were walking on needed a lot more than a foam cover, and you waited for more. At least you can cover it with pants, right?
You don't need to settle unless you want to. And to be honest, most people do. But I have also found that you can't treat appearance as an after thought to make it work. And I have also found many patient settle for more than just a loss of appearance. And it amazes me what they accept. I see it in my clinic everyday. And I am glad that you don't have to be one of them, because Genesis can make something more like what you thought you were going to get. From start to finish. From casting to the final brush stroke.
I don't refinish other peoples work. Why? Three reasons. First, a prosthesis only finishes well if it has been well planned. With no exceptions, every piece I refinished for someone else was poorly planned, which make double work for me, and puts me in the uncomfortable position of knocking someone else's work, either directly, or indirectly. It makes for mad patients, and mad prosthetists, who in their own right (and in your prosthetist's defense) may have done their job correctly. Remember, they are trained to get you to walk, not to make you look nice. Finally, its easy (and cheap) for me to finish a leg as part of the whole package, so a cosmetic finish is standard from me. It's more bang for your buck and you don't have to come up with extra cash or fight with your insurance, except to tell them they are getting a better value.